As mentioned in a previous post, I’ve endured a pretty rough series of weeks . Towards the end of the worst of the 3, I received an email from a colleague named Claudia requesting assistance. Though I was juggling multiple tasks and was already several hours past due to head home, I took the time to address the problem as I recognized a hint of desperation in her email. The effort required was minimal and it didn’t take long to find a solution so I was pleasantly surprised to receive a glowing response of gratitude a few minutes later. Claudia wanted to know if there was a manager to whom she could send an email of praise which I declined simply because the thank-you was already so considerate and such a rare treat in my line of work that it more than sufficed.
Claudia reinforces what I keep repeating here – there are great people out there waiting both to receive and respond with kindness. Her gift of kindness for what I thought of as a relatively minor effort has served to energize me and keep me focused on the job ahead. Thank you, Claudia, for the wonderful gift, for your kindness, and for proving my point that there really is such a thing as karma!






